TELEHEALTH FOR PATIENTS

Telehealth can allow you to get a wide range of services without having to leave your home. You can visit with your doctor from your home. This lowers your risk of catching an illness. You can get telehealth services for any of the following:
- General sick visits
- Chronic disease visits
- Skin issues
- Behavioral health services

WHAT ARE THE ADVANTAGES OF TELEHEALTH?

Skip the office visit!
- You can talk to your doctor or nurse by phone or video.
- There is no travel time or cost for travel.
- Your doctor can work with others if needed to plan your health care.
- There will not be as many disruptions.
- There will be lower wait times.
- You can make an appointment that fits your schedule. This saves you time and hassle.

WHEN TO USE TELEHEALTH?

A doctor can talk with you about many complaints on a phone or video call. These may include:

- Canker sores and cold sores
- Chickenpox
- Pink eye (conjunctivitis)
- Common cold
- Depression and anxiety
- Flu
- Allergy symptoms
- Constipation
- Diarrhea
- Symptoms like coughing, fever or sore throat
- Headaches (including migraine)
- Heartburn and reflux (GERD)
- Insect bites
- Minor injuries like sprains
- Rashes and other skin issues
- Sinus pain and pressure
- Alcohol and drug use
- Stopping smoking
- Advanced care planning
- Chronic diseases

HOW MUCH DOES IT COST?

Telehealth services bill in the same way a visit to the doctor’s office does. Ask your doctor’s office about it.

WHAT EQUIPMENT DO I NEED FOR A TELEHEALTH MEETING?

- Access to a good internet connection
- A device with a camera, microphone, and
speakers (e.g. Windows or Mac computer or
an Apple iPad/iPhone or Android smart phone
or tablet device) Most smart phones, tablets
and computers meet the requirements!

Go to a private, well-lit area. Sit where you will not
be disturbed during your visit with the doctor.

WHAT CAN YOU EXPECT?

Your provider or nurse will:
- Explain how the meeting will go -- if you have
never been seen by the provider before they
will introduce themselves. You can request an
appointment with your usual provider.
- Ask you for a call back number
- Ask for a back-up contact number
- Ask who else is in the home
- Ask you all the regular questions like a normal
visit in person
- Ask you to use your camera to show them
what is bothering you

HOW CAN YOU PREPARE?

- Write down the questions that you have for
your provider or nurse ahead of time.
- Have all of your medications with you.